Legal — Terms of sale
Terms
Z-STORE sells prints and apparel made to order from original artwork. These terms describe how an order works.
The prints
Every piece is printed to order from an original design. Screen and print reproduction varies slightly between runs, so the piece you receive may differ marginally in tone from the image on screen.
Sizes are nominal. A2 means A2 within normal trim tolerance, and unframed prints ship without a frame unless a frame is selected at checkout.
Orders and editions
Numbered editions are strictly capped and never reprinted. Limited pieces are allocated to two per customer so a single order cannot take a run.
An order is confirmed once payment clears. Because printing begins immediately, changes are only possible in the first few hours.
Pricing
Prices are shown in US dollars and include the artwork. Shipping and estimated tax are calculated at checkout. Import duties charged on arrival remain the customer's responsibility.
Delivery
Prints are pulled to order and typically ship within three to five working days, rolled in a rigid tube with the ends taped. Apparel ships folded.
Tracking is issued when the parcel is handed to the courier.
Returns
Everything here is made to order, so we cannot accept change-of-mind returns. If a piece arrives damaged, send a photograph within 14 days and it will be reprinted and reshipped at our cost.
Contact
Questions about an order can be sent to hello@mzfortech.com.